Showing posts with label DELTA. Show all posts
Showing posts with label DELTA. Show all posts

ONE MILLION MILES

Dawn in the air
In the film: Up in the Air, George Clooney plays Ryan Bingham, a guy with the goal of earning one million miles with the one airline.

Today, I reached the milestone of one million miles in the air (1.6 million kilometres).  My life does not completely rsemble Clooney's movie character, however. I actually love being home and I like people but I do like my elite statuses: 
  • United Airlines Gold
  • Virgin Blue Gold
  • Qantas Platinum 


I measure my air life at a great flight tracking tool called FlightMemory.  My friend Tony, who passed away two years ago entered almost 500 flights into the Flight Memory system for me  as a Birthday present. RIP Tony, I miss you. So here is the summary:


You will note, that one million miles represents 40 times around the earth. It is the same distance to the moon and back - twice.

On Board Singapore Airlines A380- my first ever A380
To get to one million miles, I have flown 719 times between 1968 and 2011 on 73 airlines.  One third of my flights have been with Qantas and one tenth with United/Continental.
Some of the airlines I have flown are now:
  •  now broke and gone eg Ansett, Independence 
  •  morphed eg BOAC into British Airways
  •  taken over eg Northwest, Impulse
  • much better eg Virgin Blue
  • much worse eg United
Most loved airlines are:  EmiratesVirgin America, Air New Zealand and Jetblue

Most hated airlines include:  Ryanair, Delta and United (the irony of having Gold Status with them)


I took this while on a 3 mile run from my LAX airport hotel

I have been transported to 177 airports in 34 countries on five continents. Interestingly, I have been to 46 countries in total in my life with some places visited by train or bus only. Not surprisingly,  two Australian  airports Sydney and Melbourne account for about 40% of all my airports visited. I have been to 54 airports only once. Airport highlights:

  • Most northern airport: GRY, Grimsey, Iceland 
  • Most southern airport: IVC, Invercargill, New Zealand 
  • Most eastern airport: NAN, Nadi, Fiji 
  • Most western airport:  APW, Apia, Samoa
  • Most visited airport: MEL, Melbourne, Australia
  • Favourite airport: SIN, Singapore, Singapore
  • Most despised airport: LAX, Los Angeles, USA


I have used 48 different types of planes:-
All the boeings: 707, 717, 727, 737, 747, 757, 767, 777
Airbus: 300, 310, 319, 320, 330, 340, 380
DC 8, 9, 10
Canadairs, Embraers, Fokkers, Saabs. I even been on a Zepplin.
NB Two of those planes, the 737 and 767 represent almost half of all the planes I have flown on!
The only planes not flown are Russian planes eg Tupolovs etc
I love the 777 and A380. I have loved my flights with six exceptions eg having flown through a thunderstorm in a Beechcraft- never again.

I am so fortunate to have seen the sights that I have seen:
Europe : Bruges, Mont St Michel, Taize, Venice, Tour Eiffel, Paris, WW1 Belgian war-fields, Krakow Market Square, Koln Dom, Bilbao, Reykjavik, Auschwitz
USA: Mt Rushmore, Devil's Tower, Cape Canaveral, climbing statue of Liberty, Grand Canyon,Yosemite, New York, Chicago, Boston, Portland ME, Portland, OR
Middle East: Bethlehem, Nazereth and Jerusalem,
Australia: Great Barrier Reef, Ningaloo, Uluru, kangaroo Island, Coober Pedy, Brokjen Hill, Lake Pedder, The Pinnacles, Uluru, kakadu, Wave Rock,
Canada: CN Tower, Toronto Islands,
New Zealand: Milford Track, Queen Charlotte Sound
Tropical Islands: , Fiji, Hawaii, New Caledonia and Samoa.
Waterfalls: Niagara Falls, Victoria Falls, Russell Falls, Gullfoss
Musuems; Anne Frank House, British Museum, Frick Collection, Guggenheim, Holocaust Museum DC, In Flanders Fields Museum, Kunsthistorisches Museum, Metropolitan Museum of Art, Musee d Orsay, NGA Canberra, Powerhouse Museum, Philadelphia Museum of Art, SFMOMA, Smithsonian, Vatican, Yad Vashem

The best part of the travel. Making and staying friends with people who live from the USA to Argentina, from New Zealand to New York, to South Africa Thanks for sharing the journey with me!

Finally, for the last ten years, I have been offsetting my travel buying trees to absorb carbon pollution. Not the best solution but a start. I now offset 110% of my carbon output.

So whats my goal? Another million miles? Not sure yet!

Finding Cheaper Fares







I recently booked a fare from Australia to the USA. How much would you pay from Australia to the USA?:
  • Option One:  $847
  • Option Two: $1992
Choice is easy!
Now, if I told you Option One included an upgrade to Premium Economy (with extra leg room and special check in), which would you choose?
Still easy. Hands up if you would have picked Option One each time?!
But how can this be? Easy! Delta Airlines  arrived on the route a year ago and is discounting like crazy to get people to fly them. Now I would never fly Delta in a million years but on key markets, United and Qantas are matching Delta's fares. The question is finding the right key market. What is key for Qantas can be quite different for United. It means searching between airfares. And the search was worth it! $1005 to be exact.

Let me give you another scenario!
Australia to the USA via New Zealand
  • Option One:  $2099
  • Option Two: $2399
  • Option Three: $4065
All in economy. In fact, these three fares are ALL in the same class on the same flights via the same airline on the same dates. Just priced at three different sources.

Option One is a do it yourself on line option
Option Two is via the airline booking system
Option Three is via a Travel agency

How would you feel if you had bought the $4065 fare and chatted casually to the person next to you to find out they had paid half your fare? You will probably guess I didnt pay $4065 on this occasion.....In fact, I often wont talk about my fares when flying because I know how cheaply I have paid.

I want you to save money on fares so here are my cheaper airfare search tips for you:

  1. Limit the time spent searching. There is no point spending eight hours trawling through the web to find a $5 saving! How many hours will I put in to save money and at what point will I just give it to an agent.
  2. Remember fares change quickly and sales come and go by the hour sometimes-book early. It is rarely true that there are last minute specials.
  3. Once booked, dont look for fares again! If a cheaper one comes out, its too late! No point beating yourself up. No regrets
  4. Travel agents may hate me but I have found that I usually find better fares than many agents. Many times I have taken a fare to an agent and had them ticket it for me. Having said that there are some agents who are very good at finding amazing fares and will help you with them. There may be other reasons for using an agent like their support for you on other areas or their access to other specials. (i am looking for a good agent ever since mine left to have babies!)
  5. Compare fares at different sites. Never ever rely on one fare source. I use the Airlines sites PLUS online aggregators such as Kayak.com, Webjet.com.au, Webjet.com, These compare fares from multiple sites and airlines. If its a straight forward routing, then look at online agents such as House of Travel in NZ, Best flights and www.travel.com.au in Australia, Expedia in  USA and in UK: expedia.co.uk Remember though make sure you are comparing apples with apples. A fare might be $199 on one site and $149 on another. While the same airline, you find out later one price includes baggage and the other doesn't!
  6. Consider seasons for international fares. Every airline and every market has slightly different seasons but generally the most expensive fares are the ones sold in "High Season".  This table  above gives me a good rule of thumb. Flying one day before an original choice can save you hundreds because you are in a less popular season. Eg June 13 and June 15 can be $100s different on a fare.
  7. I try and have a range of dates -three days before and two days after my intended travel and I instruct my agent or airline to look for the cheapest fare over those days. Or I search myself. Many search engines allow you to extend your search NB There is no point saving $60 if you then have to pay for two nights in a hotel but if you are happy to extend your vacation or holiday go for it.
  8. The sneaky stop rule. Flights can be non stop or you can have one stop  or even two stops. The airlines and airports may not want me to tell you this but I discovered with Ansett (RIP) that I could fly from Sydney to Melbourne. I could do it non stop or I could choose a one stop option with a stop in Canberra. Now Ansett (and many other airlines) did not care how long I stopped for (as long as it was not over night then its a "stopover").  Sometimes  I would fly an early flight Sydney to Canberra, STOP to "change planes" and book the latest connecting  Canberra -Melbourne flight as possible. Now I could sit in the airport while waiting for the "connecting" flight or I could leave the airport and have a day of sightseeing or business! Guess what I did? Technically you are not supposed to leave the airport but I found as long as was back in time for security and boarding, it worked fine. Interestingly enough, the trip to Melbourne with the stop in Canberra was cheaper than just a trip from Sydney to Canberra. Now the airlines have tightened up on the length of stops but I have used it sucessfully in a few places (NB does  not work on international flights).
  9. Related to that is a similar practice with Stopovers. Sometimes its cheaper to fly to another destination and add where you actually want to go as a stopover!.  Sounds stupid?  it is.  But it has saved me a lot of money in the USA particularly. eg One time I had to fly from St Louis to Pittsburgh. It was cheaper to fly St Louis- Philadelphia with a stopover in Pittsburgh than it was  to fly St Louis-Pittsburgh!! On that flight because it was a one way, I did not complete the second portion of the ticket. I have found fares when it was cheaper to fly to Paris with a stopover in London than just flying to either London or Paris. NB Not all stopovers are free. Compare carefully!
  1. Next is what I call the round trip Bonus. I once had a conversation that went like this
                            Me: I would like to book a one way fare  please on 15th January
Agent: Sir, you would like a  round trip fare on that date
Me: no, I want a one way
Agent: Sir, I think you may be saying you want a round trip
Me: No I want...,,..um How much is a one way on that date?
Agent: $300
Me: and a round trip?
Agent: $180
Me: $180 both ways ie $90 each way?
Agent: Uh Yes sir
Me: When do I need to book to come back?
Agent: You can make your return date anytime for a year-
Me: do I have to use the return portion
Agent: Up to you sir - you don't need to ever use it of course sir

Nice agent! He saved me $120!
Some airlines have now eliminated these fares but they pop up a lot! British railways use these type of fares a lot! So type in one way and round trip and you may be pleasantly surprised!

11 If you have more time, the cheaper airport option may work well. In cities with multiple airports nearby, one may be cheaper. Eg Oakland and San Jose in the Bay area often have cheaper fares than San Francisco (but not always!). Long Beach can be cheaper than Los Angeles. In Europe I had a friend flying to LIverpool, England. Fare was 90 euro. We found an alternate fare flying into Manchester for 9 euro-from there he caught the train into Liverpool Lime Street for about eleven pounds.  It was an additional one hour seven minutes but consider the bus from Liverpool airport to downtown takes 30 minutes anyway! And he saved around 70 euro! NB Warning,. Ryanair are notorious for flying to cheaper airports that are nowhere near the city you are going to eg Stockholm Skavsta Airport is Nowhere Near The Swedish Capital, Girona is 100km from Barcelona with limited transport and Paris Beauvais is  80km outside of Paris with a 13euro ride!

12. Check carefully the fare class. You will be aware that there are different Travel classes in an aeroplane:

  • First
  • Business
  • Premium Economy
  • Economy
But within each travel class there are different fare classes, relating to the  restrictions attached to that fare. You may be seated in the same section but find that you pay very different fares and get very different benefits depending on your fare class. The major things that will impact a passenger depending on fare class:



  • luggage- cheaper fare classes may restrict your luggage eg Full economy may get two free bags and the cheapest discount economy may get none
  • Frequent flyer points-lower fare classes get fewer points or even no points!
  • Cancellation- lower fare classes may not allow a refund when you cancel a flight
  • Booking Changes-the cheaper the fare and the lower the class, the more restrictive the change conditions- Don t buy non refundable non changeable tickets if you need to change them. It is no use yelling at an airport check in clerk if you bought tickets that cannot be changed without a hefty fee!
  • Upgrades-you often cannot upgrade to a higher Travel Class with certain fare types-if you want to upgrade on a sector, get a higher fare class
The classes vary slightly from airline to airline but the list I have here seems very representative (NB I have seen S and E used in Premium Economy and Discounted Economy). I usually ask the agent for the cheapest upgradeable fare. I may not want to upgrade (though I do like to) but its the simplest way of finding a fare which gives me the cancellation penalties I can live with.




13. After one Conference I went to, I was waiting with a group of delegates for our flight. When the boarding announcement was made, I boarded and made my way to my favourite seat (1A)..right at front of first class. The other delegates were stunned, amused and some jealous. What I did not tell them was that when I had searched for a fare, I had selected first class as a search option and found a First Class seat for $30 less than an economy seat! This has now happened on three occasions. On another three occasions, I have found the difference between economy and Business or first to be so negligible that I have treated myself!

Good Luck

What US airlines spend on food

One of my other favourite blogs Cranky Flier has an article on What airlines in the USA spend on food.
United spends the most around $6 per passenger. One assumes that most of this spend is for their first class pax. American and Continental spend a little less and Delta spends $5 per passenger. Southwest spends around 25 cents (all pax get peanuts and a cup of water/soft drink/juice).
Be interesting in Australia and New Zealand and Europe to compare whats spent here.

Worst Airlines I have flown

Ok, everyone has a horror story...weather delays, lost bags, line ups etc etc. I am not talking about those hiccups in travel but the consistent poor treatment of customers by an airline. The continual treatment of us as if passengers were an on-going nuisance.

Martin's DO NOT FLY LIST
This does not include the airlines I wont even try at all:  airlines in most of Africa, Kyoro North Korean Airlines, Biman Bangledeshi and Cubana- find all  airlines banned from Europe airspace here.

My do not fly list is ordered from THE worst to the not as worst!

  1. Air Zimbabwe- no confidence in them at all-very sad state of affairs
  2. DELTA...delayed Late and TArdy-In 2002, I vowed never, never, never will I fly them ever, ever again. Delta also tops the list for the most complained about airline in the USA! Things seem to be moving there, however and I am curious to see what things are like now
  3. Alitalia- Italy has style, passion, beautiful women, good food and wine- none of that seems to have got to an Alitalia plane
  4. Jetstar - as a Qantas subsidiary there are certain things they get right but fundamentally I cannot join the ads with leaping people with excitement. Herded onto crowded planes by harassed staff with no luxuries such as food and entertainment means grumpy passengers and some horrible incidents. I feel sorry for JQ staff but not sorry enough to fly them.
  5. Air Asia - The times I flew Air Asia, my heart was in my mouth. Boarding the always late flights consisted of the staff opening the doors and standing back as the passengers stampeded the plane-no one was safe! I saw grandmothers bowled over by people wanting the "best seat". Ironically this was not the emergency exit which is where I sat! I hope their safety provisions and pilot training was better than everything else I saw. Cabin crew minimally helpful and in an emergency, I would have no confidence in them. 
  6. Us Airways ...I was always told US stands for unserviceable...enough said
  7. American Airlines - operating as a fragment of their once proud selves, American is tatty, rude, and uncomfortable. Unfortunately for Qantas customers like me, they are part of One World and offer codeshares, joint lounges, combined frequent flyer programs etc. The Contrast of getting off a gleaming Qantas or British or Cathay Pacific craft onto an American flight is extraordinary. Qantas Premium Economy is better than American's Domestic First Class (I have flown both a few times)! If you see me on American its because I am grabbing at One World Frequent flyer points. If I am on American and enjoying it, offer up thanks for a miracle.
  8. Ryanair- I actually had an all right experience with Ryan and many of my friends do. I flew them because I specifically wanted to see what they are like. In fact, I would fly them again-in a pinch.  Note well their hidden costs (fares start at pennies but you then add seat cost, booking fees etc etc. NB their airports  are often miles from where you expect them to be, their cabin crew are almost rude and I frankly don't trust Ryanair's safety and I wonder at some of their ethics. (picture is the Ryanair safety card printed on seat back as they have removed the pocket on the back of the seat)

Have a look at the Most complained airlines in the USA